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Unlimited Carfax Means 5?? CARFAX TRICK to get money out of you. Order unlimited but only get 5 VIN reports, hidden text says unlimited license plate reports, which are worthless. This is a change. I ordered it a couple of years ago when in the market again and...
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Anonymous
Lenny65ss

The same thing happened to me it was a bait and switch I thought I was going to get free Leison plate look up’s and I paid $84 and something cents and I got five car faxes thi...

Anonymous
Carole Copeland Thomas

Surprised, disappointed and angry at Carfax for tricking me into buying the $69.99 "unlimited package," yet receiving only 5 VIN searches with it! It allows for unlimited lic...

Wilton, New Hampshire
#369848
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On August 29th I purchased a CARFAX report on my 2007 Ford F150 pickup truck. Upon receiving my report, I noticed that they reported “Damage” to the front end of my vehicle. As there was never any damage, I notified CARFAX to dispute the information (Case# 07771670...
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1.3
I didn't like
  • Misrepresentation
  • Unwillingness for fix errors
  • Poor customer service
#1355389
Reply to reviews
I was thinking about buying a truck! someone told me to do a Carfax report. So I went online wanted one report on the vehicle for $39.99 entered my credit card info and did not get a report, just charged my credit card $99.99 and said I have 6 reports in my account. I...
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Anonymous
Important Monkey

I had the same experience this morning, I wanted to buy 1 report but the website deceptively pushed me to buy 6 (there was no clear option to select 1).I filed a dispute with ...

1.0
I didn't like
  • Unclear advertising
  • Crooks
#1284842
Reply to reviews
I recently bought a car with a CARFAX report which included some repairs done on a specific date (brakes) but excluded other repairs which were of material interest (hardcover gaskets and plenum gasket). I have had problems with the car since I bought it; now checking...
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3.0
#1342063
Reply to reviews
Carfax inserted a "Damage reported:structurally damaged" on my car
Carfax inserted a "Damage reported:structurally damaged" on my car
Carfax inserted a "Damage reported:structurally damaged" on my car
Carfax inserted a "Damage reported:structurally damaged" on my car
Carfax inserted a record two months ago, 7/2017: "Damage reported: structurally damaged" on my car about an event they say happened on 9/9/2015. My car has even the paint protection on it intact. They don't listen and don't want to disclose where they got the...
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Anonymous
Smitty

You're omitting something from the story.How long have you owned the car ?Was it, in fact, damaged ?Have you provided a written complaint via certified mail return receipt req...

1.0
I didn't like
  • Incorrect information
  • Doesnt care customer
  • Irresponsible
#1092437
Reply to reviews
I'm an original owner of a vehicle. Carfax report says that odometer is inconsistent. I know that nobody tampered with it and have a service record to prove it. Contacted Carfax VIA e-mail, got respond from Germany branch saying: Carfax will get back to me. Nothing...
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#1311972
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I PURCHASED MY CAR MAY 2017 NO ACCIDENT LISTED..3 MONTHS AFTER I PURCHASED THE CAR. CARFAX REPORT A CLAIM FROM 7/2016 I CONTACT CAR FAX THEY REFUSE TO REMOVED OR PROVIE DETAILS.. I HAVE FILED CLAIMS WITH BBB AND NJ CONSUMER AFFAIRS I PLAN TO HIRE AN ATTORNEY ANYOME...
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Anonymous
Marie

For your next car, I have a suggestion. Try autocheck.com instead and let me know what you think.

I didn't like
  • No positive outcome
#1271754
Reply to reviews
On January 17, 2018, I ordered a vehicle service history report of my personal vehicle from Carfax. The reason for my vehicle service history order was due to the fact that I was planning to sell my vehicle and was intending to use the report as a selling tool. And in...
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#1256350
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I was involved in a hit and run accident in August of 2017. The person only had the state minimum of car insurance of $15,000. Geico claimed the repairs would exceed the insured coverage. They did not repair my car. My insurance company took over the claim and had my...
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#1255696
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CARFAX reported that there was structural damage done to my vehicle from an accident. This is completely false information as there was zero damage to the frame or unibody of my vehicle yet they still incorrectly reported this as an issue with my vehicle. I did not...
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1.0
I didn't like
  • Report false information about damages to vehicles
#1235299
Reply to reviews