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On January 17, 2018, I ordered a vehicle service history report of my personal vehicle from Carfax. The reason for my vehicle service history order was due to the fact that I was planning to sell my vehicle and was intending to use the report as a selling tool. And in...
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#1256350
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I was involved in a hit and run accident in August of 2017. The person only had the state minimum of car insurance of $15,000. Geico claimed the repairs would exceed the insured coverage. They did not repair my car. My insurance company took over the claim and had my...
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#1255696
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CARFAX reported that there was structural damage done to my vehicle from an accident. This is completely false information as there was zero damage to the frame or unibody of my vehicle yet they still incorrectly reported this as an issue with my vehicle. I did not...
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1.0
I didn't like
  • Report false information about damages to vehicles
#1235299
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When i purchased a used '08 charger i got a free carfax report. No accidents REPORTED.... key word REPORTED!! Yes my car was T-Boned and now the clear coat on my car is flaking off all on the drivers side! Car fax only works if THINGS ARE REPORTED! Now i have to come...
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1.0
#1219075
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We recently ran a CarFax report for a truck we were privately selling. We purchased the truck new and it has been extremely well maintained. We have all maintenance and repair records. The CarFax report indicated that in 2016 there was "damage" reported, but didn't...
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#1211403
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I bought 2014 Mercedes e350 from the SF M B dealer with a clean carfax and certified vehicle 8 months after I bought it. I take it in to get it appraised they run a new carfax and it shows frontend ,rearend and front side damage on two different times two years before...
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#1203673
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MY WORDS EXACTLY AS IT HAPPENED TO MANY OTHERS!1 I searched for FREE CARFAX report and found this result for a $1 vin# report.After entering perhaps too much information about myself and the vehicle, I authorized the $1 charge to my brand new credit card. I then found...
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I didn't like
  • Waiting for refund on money i didnt authorize on my debit card
#1183647
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I was in an accident in November. I rear ended a car. Not at high speed airbags didn't deploy. Front and side damage radiator damage. My insurance company reported NO structure damage. We went to trade it in and car fax reported the accident with structure damage!...
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1.0
#1180979
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when I purchased vehicle in March of 2017 clean Carfax in December Carfax report states Damage reported in April 2016 but no back up or place of service Carfax stated they could not reveal their confidential sources form their information this is BS I thought I bought...
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1.0
I didn't like
  • Customer service
#1172300
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Poor reporting missed that there was reported damage to a vehicle I purchased. I'll be out $$$ due to bad reporting! After registering and insuring the Ford F150 the insurance company sends me a letter indicating Frame damage that has impacted my premium! WOW Last...
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1.0
#1170915
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