Carfax Reviews and Complaints
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I was thinking about buying a truck! someone told me to do a Carfax report. So I went online wanted one report on the vehicle for $39.99 entered my credit card info and did not get a report, just charged my credit card $99.99 and said I have 6 reports in my account. I...
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I didn't like
- Crooks
- Unclear advertising
I PURCHASED MY CAR MAY 2017 NO ACCIDENT LISTED..3 MONTHS AFTER I PURCHASED THE CAR. CARFAX REPORT A CLAIM FROM 7/2016 I CONTACT CAR FAX THEY REFUSE TO REMOVED OR PROVIE DETAILS.. I HAVE FILED CLAIMS WITH BBB AND NJ CONSUMER AFFAIRS I PLAN TO HIRE AN ATTORNEY ANYOME...
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Marie
For your next car, I have a suggestion. Try autocheck.com instead and let me know what you think.
I didn't like
- No positive outcome
On January 17, 2018, I ordered a vehicle service history report of my personal vehicle from Carfax. The reason for my vehicle service history order was due to the fact that I was planning to sell my vehicle and was intending to use the report as a selling tool. And in...
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I was involved in a hit and run accident in August of 2017. The person only had the state minimum of car insurance of $15,000. Geico claimed the repairs would exceed the insured coverage. They did not repair my car. My insurance company took over the claim and had my...
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CARFAX reported that there was structural damage done to my vehicle from an accident. This is completely false information as there was zero damage to the frame or unibody of my vehicle yet they still incorrectly reported this as an issue with my vehicle. I did not...
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Product
I didn't like
- Report false information about damages to vehicles
When i purchased a used '08 charger i got a free carfax report. No accidents REPORTED.... key word REPORTED!! Yes my car was T-Boned and now the clear coat on my car is flaking off all on the drivers side! Car fax only works if THINGS ARE REPORTED! Now i have to come...
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We recently ran a CarFax report for a truck we were privately selling. We purchased the truck new and it has been extremely well maintained. We have all maintenance and repair records. The CarFax report indicated that in 2016 there was "damage" reported, but didn't...
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Product
I bought 2014 Mercedes e350 from the SF M B dealer with a clean carfax and certified vehicle 8 months after I bought it. I take it in to get it appraised they run a new carfax and it shows frontend ,rearend and front side damage on two different times two years before...
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Product
MY WORDS EXACTLY AS IT HAPPENED TO MANY OTHERS!1 I searched for FREE CARFAX report and found this result for a $1 vin# report.After entering perhaps too much information about myself and the vehicle, I authorized the $1 charge to my brand new credit card. I then found...
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Product
I didn't like
- Waiting for refund on money i didnt authorize on my debit card
Similar to Carfax
I was in an accident in November. I rear ended a car. Not at high speed airbags didn't deploy. Front and side damage radiator damage. My insurance company reported NO structure damage. We went to trade it in and car fax reported the accident with structure damage!...
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I had the same experience this morning, I wanted to buy 1 report but the website deceptively pushed me to buy 6 (there was no clear option to select 1).I filed a dispute with ...