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#61006

How can I get a refund?I purchased a CarFax last week. What i didn't notice is that the $99 package is selected by default.

By the time I realized that I bought the wrong package, it was too late. I immediately sent a message to Carfax requesting that I get the additional $60 refunded. This was almost 6 days ago and I haven't heard a peep.

Of course there is no phone support. I'm trying to be patient considering the current situation, but I think a response should be expected within a couple days.

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by #1972328

According to the Carfax support section, you can request a refund at support.carfax.com/article/request-a-refund. When a refund is authorized, it can take 3-5 business days for the refund to post to your credit card or bank account.
You can also try to contact the Carfax representative via the company's social networks.

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by Brian A Dan #162167

How many times have I been billed for a one-time report?I’ve received 24 email receipts for my $39 one-time report. How many times have I been charged?

Why do I continue to get receipts for a single report?

It is now up to 26 email receipts. What can I do to stop the charges?

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by RACHEL M Bij #156109

ARE WINDSHEILD REPLACEMENTS ON VEHICLES REPORTED TO CARFAX, OR IS IT JUST ACCIDENTS??ARE WINDSHEILD REPLACEMENTS ON VEHICLES REPORTED TO CARFAX OR VEHICLE REPORTS. OR IS IT JUST ACCIDENTS/ WRECKS ONLY.

I HAVE A CUSTOMER WHO IS ASKING, I WORK FOR AN INSURANCE COMP.

SO I THOUGHT I WOULD CHECK WITH YOU GUYS FIRST. THANK YOU FOR YOUR HELP...

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Carfax used car pricing?A quoted use car price on carfax and other web sights are raised when going to the dealership saying they made a mistake. Do they have an obligation to honor the posted price? This is like a bait & switch!

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by Dan H Rbo #3017

BOBCAT S175.

I want to know if this piece of equipment is real or not. It's a 2002 BOBCAT S175 Serial# 51762**** Price $4000.00 Carfax #2098**** . Do these numbers even match a machine like that thanks Dan

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