Went to main page of Carfax. Only three options were given for reports.
The most expensive one listed is $99.00 which says it gives 5 vin checks. Curious as to where the unlimited license plate lookups came in, I did an FAQ for their site and it said that the 5 vin lookups automatically came with the unlimited license plate lookups. There was no description on the main page just a price and the number of vins. After I purchased I looked up one vin and two license plates, and it said I had two reports left.
I looked at the e-receipt and it said I had purchased the LIMITED plan and apparently I have NO license plate lookups. RIPOFF. Last year I paid $69.99 and got unlimited lookups and 5 vin lookups. This time I paid $108.00 with tax and got only 5 vins.
This is misleading beyond measure! Will NEVER use carfax again! Auto Check is the way to go..
you get only 21 days, but even Vin checks are unlimited which is much better anyway! Goodbye Carfax!
Product or Service Mentioned: Carfax Vehicle History Report.
Reason of review: Problems with payment.