Contact Carfax Customer Service
Carfax Phone Numbers and Emails
Customer Service Number:
-
(703) 934-2664USA
Customer Service:
-
+498 954 045 6620Europe
Carfax Emails:
Contact Information
Carfax Website:
Carfax Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
CARFAX Europe GmbH
Lindwurmstr. 124
80337 Munich
Germany
Fax:
How Good is Carfax's Customer Service?
Summary of Carfax Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Carfax?
Request for Information Question:
- “Need a representative”
- “Question about a car”
- “Question about a vehicle”
Payments and Charges Question:
- “Payment”
- “Over charge”
- “Billing problem”
Product/ Service Question:
- “I buy a van show total loss”
- “Because no one is getting back to me I'm trying to buy a truck”
- “Damage on vehicle not reportet to me”
Shipping and Delivery Question:
- “Paid for report that never came through”
- “Report not received”
- “Get the vehicle out of my name in the state of Florida that i turned in”
Account Question:
- “I cannot enter in my account”
- “Can't sign in to view report”
- “Problem with login”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel service free trial”
- “Cancelation”
Staff Question:
- “Want to discuss dealer service”
- “Horrible service.”
- “Customer service”
Refund Question:
- “Refund”
- “Refund me”
- “Refund request”
Cards Question:
- “Error in cardax”
- “Credit card fraud”
- “Credit card refund”
Website/ Application Question:
- “Website won't work”
- “Paid for carfax and cant get in the website”
- “Carfax on a car that was thru carfax website”
Return/ Replace Question:
- “Went to Walmart to get a oil change and they put my odometer number in over a hundred thousand miles that I don't have”
- “Mileage reporting on windshield replacement”
- “To change my CARFAX report which is still I correct”
Employment Question:
- “Report for vin 2T3P1RFV0NW296949”
- “Orientation”
- “Payoff”
Other Question:
- “Discrepancy on mileage”
- “Check truck”
- “I never got my report”
About
CARFAX is the most trusted provider of vehicle history information in the United States. CARFAX Vehicle History Reports are available on all of the used cars and light trucks model year 1981 or later. Every CARFAX Report contains information that can impact a consumer's decision about a used vehicle. Carfax reports may include the following data: title information, including salvaged or junked titles; flood damage history; total loss accident history; odometer readings; lemon history; number of owners; accident indicators, such as airbag deployments; state emissions inspection results; service records; vehicle use rental, taxi, lease, and the like, and the like.
Carfax is ranked 131 out of 599 in Auto category
USA, Canada
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