Carfax
Reviews and Complaints

My car was stolen and recovered on the same day. CARFAX reported it stolen but never recovered.

So when I try to get a trade-in value number, it only shows it's been stolen. I need them to update their CARFAX on my car because it's dropped my car value tremendously.

Never answered my call

I need answers please

&@$!??

!!.

Ive emailed,sent documents to clear my vehicle,and called carfax about this error NO RESPONSE

A third party put on there that I had frame damage on my vehicle. I had my Chevrolet dealership.

Look at the car and stated There was no frame damage to the truck at all.

And I also had a body shop look at it as well that can confirm. There was no fr

The mileage listed with Carfax is much higher than the actual mileage. The auto is a 2025 Subaru Forester purchased new.

My mileage is 528. Carfax was showing over 2,500 miles.

I have two car fax that are different and I need to find out why it was not reported when I bought the car.

My husband didnt get a proof of sale 2 years ago when we sold a car and I accidentally paid for plates for the car at the kiosk at the BMV and need proof we sold the car to get reimbursed for the plate.

Unable to talk to anyone - will try again. Hopefully will be able to talk to someone who will be able to answer my questions and help resolve my issues.

There has to be some sort of mistake. I bought this vehicle on February 24, 2021 from Fox Audi in Grand Rapids Michigan.

It showed 81,000 miles. Im trying to get a copy of the Carfax. It was run back then as opposed to the current Carfax when I tried to trade it in that shows that there was odometer tampering And it came up with 88,000 not 81,000 having enough faith in fox Auto to believe they didnt do it.

I have to believe us an error on someones part entering the mileage, but I need to get this resolved. Please call me at 616-560-**** or email me at.edwardlis.law@***.com.

I took my vehicle to a Nissan dealer and they put the wrong mileage down for my truck so it looks like it got rolled back and it didn't. Plus I should not have to fix this myself that's a big problem i need my issue fixed ASAP

Case has been open since August 23 and nothing has been done yet. I had provided all of the required documents and yet, the issue still hasn't been resolved.

I've lost four serious customers because of that issue. The car had a clean title from the DMV as well as the auction; however, it is still showing total loss on CarFax.

Something was wrong with your reporting of the odometer reading on my vehicle. I need to correct it so I can trade it in and not lose $4,000.

Went to trade my vehicle today, and the car fax showed 1 accident. I never had an accident; don’t know where these people got their information from.

My 2022 Honda CRV is showing an accident on car fax. VIN 5J6RT6H85NL051960 .

Never had an accident. Had a ding taken out and 3 stage paint done .

I purchased car fax for $44 dollars and you guys charged me $109. Please direct me on how to get return

Nothing has happened! Several emails and phone calls have been ignored!

Email me or call me back. That's what customer service means!