I bought 2014 Mercedes e350 from the SF M B dealer with a clean carfax and certified vehicle 8 months after I bought it. I take it in to get it appraised they run a new carfax and it shows frontend ,rearend and front side damage on two different times two years before I bought it.
Carfax added this and the value went down 10,000 dollars when I called they said they can go back several years latter and add damage and they were in the clear.So I called sf mb dealer and they said carfax was clean when they sold it to me its carfax problem. buyer be ware a clean carfax means notting.
Review about: Carfax Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $10000.