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I bought 2014 Mercedes e350 from the SF M B dealer with a clean carfax and certified vehicle 8 months after I bought it. I take it in to get it appraised they run a new carfax and it shows frontend ,rearend and front side damage on two different times two years before I bought it.

Carfax added this and the value went down 10,000 dollars when I called they said they can go back several years latter and add damage and they were in the clear.So I called sf mb dealer and they said carfax was clean when they sold it to me its carfax problem. buyer be ware a clean carfax means notting.

Product or Service Mentioned: Carfax Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $10000.

Company wrote 0 public responses to the review from Mar 05.
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