Carfax
Reviews and Complaints
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Verified ReviewerDiscrepancy on report
Preferred solution: The milage report cleared
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate my Carfax
Preferred solution: Correction of wrong and misleading information on my Carfax for the vehicle I'm currently leasing and driving.
User's recommendation: It's your choice.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorng
Preferred solution: Car update right
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Appleton, WisconsinCharge me and don't get report
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong car fax
Preferred solution: Correct vin Info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting for my 2car fax report. I paid for going on3 weeks now now how long is the waiting time?
Preferred solution: Deliver product or service ordered
Your Terrible !!
User's recommendation: Don’t. Use. Carfax! And that’s another problem about having to read terms of service..!!” This field required.!!” Otherwise I can’t even send this!!!
There was an accident reported on my vehicle, and there was no such an accident
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mckees Rocks, PennsylvaniaReaching beyond the limits
Preferred solution: A phone call and an answer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOdometer readingWrong odometer reading
Preferred solution: Correct odometer reading
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaI would like to know if the issue has been corrected
Preferred solution: The correct odometer on the title
Worng
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ann Arbor, MichiganChecking on claim
Preferred solution: just that removed off my report
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo service, reply, or otherwise, but took my money.
- Good info when dealer provides
- Not very user friendly
- This is not the 1st carfax issue
Preferred solution: Full refund
User's recommendation: Ask where the report will be sent, or emailed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | The Bronx, New YorkIncorrect data
- False information
Preferred solution: The incorrect mileage deleted from carfax
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