Carfax
Carfax Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Carfax has 1.5 star rating based on 290 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Carfax to a friend or colleague.
- Rating Distribution
Pros: Carfax report, Expect non existent customer service, Great website and report.
Cons: Incorrect facts, No customer support, No response.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Carfax has 1.5 star rating based on 290 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Carfax to a friend or colleague.
- Rating Distribution
Pros: Carfax report, Expect non existent customer service, Great website and report.
Cons: Incorrect facts, No customer support, No response.Recent recommendations regarding this business are as follows: "You have to submit online.", "No recomendación", "not rated yet", "Make the dealership do the Carfax report", "Fix my car report".
Most users ask Carfax for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Wrong information on carfax
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy car fax shows that my truck was rolled but it never was
- Horrible customer service
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCorrection on report
Preferred solution: Full refund
User's recommendation: Fix my car report
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse information
- Mileage
- False information
Preferred solution: Have accident removed
User's recommendation: Check your carfax often since they like to add false information that will diminish the value on your vehicle!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant get report I paid for
Un supuesto accidente
Air bags deployed
Preferred solution: Apology
Buy back
User's recommendation: not rated yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSome people don’t have internet
My pick up truck was wrongfully put on a be on the lookout thanks to the officers at Dallas police department. I was assured that the matter has been handled and it does show as it being cleared with all departments.
The Sargent at Dallas police department badge number 11097 officer Paisley can verify that the truck is not stolen. Case number 154005****. I need this removed off of your Carfax as stolen. I am supposed to be selling this pick up truck tomorrow morning.
I am just finding out that your report still shows it stolen. I contacted Dallas police Department auto theft division @ 214-670-****.
Can you please call them and get this removed immediately. Thank you Keith Hindman
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour site sucks
Preferred solution: Full refund
User's recommendation: Zero
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTitle error
Preferred solution: Change title status
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDescrepancy
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong report on my car
Preferred solution: Compensation on decreasing the value of my car
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscrepancy on report
Preferred solution: I would like to have the red flag changed to a yellow
User's recommendation: Do your own due diligence when purchasing a used vehicle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot Received Carfax Report
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCarfax not accurate
- Knowledgeable
- Slow response to email refund request
Preferred solution: The diminished value price
User's recommendation: Always follow up
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