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Well, I just got them so we can find a used car. I signed up for the 54 dollars for 60 days unlimited. I should have read the fine print. Its unlimited license plate data not unlimited VIN. It only gives you 5 VINS. And the refund details say you cannot get a refund after you run 2 VINS. I mean really, what a bunch of a-holes CARFAX is. Gotta rip off anyone they can I guess. I should have used the other company they were cheaper and gave... Read more

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I spent 49.99 in March 2014 for 5 CarFax reports. Their advertising is misleading it says the reports are valid for 60 days. I thought you could have access to 5 reports for unlimited time. So if I needed to run another report in 2015 or 2016 I would still have more reports left. Now my log in says, no reports left. So I got 1 report for 49.99, rip off. If you are car searching it can take a while and you should be able to get 5 reports even... Read more

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I purchased the "UNLIMITED" package from Carfax and specifically looked into the time frame available for the "UNLIMITED' search. I had been burned already by Autocheck on and unlimited package that I thought was for at least a month and turned out to be 21 days. I thought that Carfax was offering a decent package with the 90 days you had to use their "UNLIMITED" search. As a single mom looking for a car for my college son; I can't afford... Read more

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Our car was in a minor accident. The air bags did not deploy.... fender bender! As we went to trade car in we were told that the air bags had gone off due to a report from car fax... This is totally a lie and false information! This is a big one as it deducted over 2,000 from our trade in. Now, trying to talk to someone from car fax is another story. Somehow their lies have made it our problem. I would think they should contact owner to... Read more

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I have never used car fax, but I have to watch there adds on tv. I make a point of stoping many adds to read fine print; However, I don't even need to do that to take not of thier attention to detail. Next time you see thier latest add on tv....take note that the actrist says, " I don't want one with with lot of accidents. " They didn't even bother to edit well enought to use propper English. That's bad ! Read more

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I had a 4 wheeling mishap (rock scrape) in 2009 that resulted in some superficial body damage to the left side of my 2005 F-150, after the scrape we drove it home from Nevada to Los Angeles with no trouble . My insurance group (Farmers) had a claim accessor call me and he said my truck should be totaled even though he had not inspected it himself, seen no photos, or spoken with the body shop. I said baloney and called my agent. She dispatched... Read more

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Be Careful they will only let you run 5 VIN numbers on their "unlimited" $54.90 deal.. a real rip off.. not at all clear. and they will NOT help you resolve anything.. In their sign up they say 1 report - 5 reports - then unlimited reports and it is not even clear that they mean license plates only especially when they are baiting you into their service with a VIN number report.. which gives you only 4 more. Who gives out their plate number... Read more

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Carfax actually has no business publishing any private vehicle transaction information to anyone without express permission from the vehicle owner. Doing so is the same as Walmart publishing every receipt from every purchase you make there. This is in no way the same as or governed by Fair Credit Reporting, and this unapproved use of private transactional information should be barred/ceased immediately! Read more

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I own 2006 Azera from over 4 years. Car Fax falsely reported it as salvage tittle with a particular date of loss that never happened. My vehicle is insurance with Geico. I provided letter from Geico that there is no loss reported on this vehicle. Carfax claims a different insurance company had reporting it but they don’t know the company that reported the loss itseems. I was considering trading it in on to different car. Sadly Carfax makes money... Read more

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The Carfax Carfox is a disgraceful devil spawn from the deepest depths of marketing ***. His body is cartoony, correct? However, his eyes are small, and beady. HOW DOES THIS MAKE ANY SENSE! His fur, thick and exaggerated, but his eyes! Not at all like his body! And this does NOT make for a charming mascot. And his name is too long. Carfax Carfox? Too many words! How much time do you think I am able to spare of my glorious life style wasting my... Read more

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